UK Mobile Scam?
From a friend:
There I am this morning, minding my own business, when I receive some sort of ‘Service Update’ text thing on my mobile. Thinking it’s from Orange, I open up the message, which straight-away opens up GPRS and links to somewhere which I got suspicious of. Before I could quit GPRS it logged off anyway (ie it obviously connected me with their website, which was all they needed to set the ball moving). Seconds later I’m bombarded with 4 identical texts saying – “Non Subscription – Thank you for your order. Cost 150 pence. You can now download the whole top ten at no further cost. Provided by onegoallimited.com”.
I straight away phoned Orange Cust Services (held in queue for about 20 mins) explained to the guy there about my situation. He proceeded to look in to it (very helpful, but that took a further 10 mins) and gave me an 0871 number, of a company, saying explain again and check that you have no subscription and say you want all costs reimbursed immediately. I phone the number which is all automated interactive menus with long recorded messages. I had to ring that about 4 times to hear each option, in the end I get to a point where they offer another phone number to ring for cust service.
I ring that number and speak to a woman who is half informed, tells me they are only a service provider who this onegoallimited use. She says she’ll get her colleague to ring me who knows more (still waiting for his call!). She then says she has some info on onegoal, that says they only charge people who have requested the service and they have logs of what they’ve done (ie implying that I have requested their services!). She’s given me the number of that company (an 0870 number) saying they’re best people to speak to, but ‘people are saying that noone answers that number’. So a lot of people are having problems with this company then? I ask, to which she happens to get distracted and says she’ll get her colleague to ring me…..
All I did is open a text and I have now totally wasted my morning chasing my fucking tail! I know it might only have cost me £1.50, or possibly £6 if all 4 texts imply a separate order, but that’s not the point! I DIDN’T ASK FOR OR ORDER ANYTHING!!!! I”VE NEVER HEARD OF ONEFUCKINGSHITTINGKNOBJOCKEYINGGOALLIMITED!!!!!!
Anyone else had this?
I’ve just rung the service provider number again (something like ‘Zamono/Zamano’ is that company’s name) to see why I haven’t been called back. She said that he’s very busy constantly on the phone, seemingly dealing with it. I don’t know whether he’s dealing with queries from victims like me, or whether he’s contacting the company and trying to sort that side out. But she said they (the Z service provider company) have only just started getting these messages sent through them yesterday. It obviously is either some sort of scam or some viral sort of ‘legit’ business that’s found some loophole.
I’ll keep you updated if you’re interested. What I would say is to spread the word NOT to open any text/attachment stating ‘Service Update’ (unfortunately I can’t remember the exact words, and can find no trace of it on my mobile inbox or anything!).